Question 1

Which service should I choose?

Accepted Answer

Choose Discover You to explore colour, body shape and personal style; Redefined with Friends for a shared experience; Confident Wardrobe to make your existing wardrobe work harder; the Reshape / Resale Edit to release pieces consciously; or The Occasion Edit for a special event. The Complete Redefined Experience brings the whole journey together.

Question 2

Do I need to buy new clothes?

Accepted Answer

No. Fiona's approach is built around clarity, not consumption. Much of the work is about making better use of what you already own and shopping more intentionally when you do buy.

Question 3

What happens after I book?

Accepted Answer

You'll submit your preferred date and time along with a few short questions. Fiona reviews every request personally and contacts you to confirm availability and the next steps. Your appointment is not confirmed when you submit the form.

Question 4

Where do appointments take place?

Accepted Answer

Redefined experiences are available at a studio in Omagh or in the comfort of your own home, with appointments arranged for a mutually convenient day and time. Venue options depend on the experience and studio availability. Confident Wardrobe, and the wardrobe element of the Complete Redefined Experience, take place in your home.

Question 5

Will travel cost extra?

Accepted Answer

Travel costs may apply for appointments in your home, depending on your distance from Fiona’s Greencastle base. Fiona will confirm any travel cost before payment.

Question 6

Can I book for a group?

Accepted Answer

Yes. Group sessions, community workshops and workplace workshops all start with an enquiry so Fiona can tailor the session — no payment is taken up front.

Question 7

What should I prepare before a wardrobe edit?

Accepted Answer

Nothing complicated. Fiona will send simple guidance ahead of your session so you can make the most of your time together.

Question 8

Is my preferred appointment immediately confirmed?

Accepted Answer

No. Dates and times you submit are requests. Your appointment is confirmed once Fiona has reviewed your request and contacted you.

Question 9

What payment is required?

Accepted Answer

For standard appointments, a non-refundable deposit of 50% is required to secure your booking date and the remaining balance is due 24 hours before your session. The Reshape / Resale Edit and The Occasion Edit require full payment of the service fee in advance. Personalised packages and workshops begin with an enquiry.

Questions, answered